Shipping policy

Our online store Modanostra operates with free shipping and returns policy.

Transit, Handling & Order Cut-off Time

We Shipping all over Europe location
Our business day: Monday to Friday 9 am - 5 pm
Order Handling time: 1 - 2 business days
Shipping time: 1 - 9 Business days
Shipping cost: Free shipping

We do not take responsibility for the wrong address and incorrect information. If the package is returned non-deliverable, we will issue a store credit for your item(s) net price minus the shipping charge if your tracking information states that your parcel was delivered and you have not received it. You must address with the postal service where you live.

Shipping carrier: We use USPS, UPS, and epocket to deliver the product.

Change of Delivery Address or Wrong Address: We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please get in touch with us within 24 hours of placing your order. Contact us at info@modanostra.com or +386 40 235 019

Order Tracking: We will give you a tracking number after placing an order in our store. Please visit our order tracking page and track your order.

If you have any questions please write an email to info@modanostra.com, we can accommodate special requests and can offer faster delivery when necessary.
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